Becoming confident with your communication skills

This module will support learners to become confident and effective communicators both within and outside of the workplace.

It will also assist learners to identify different communication techniques and learn the importance of adapting communication styles to different audiences. The module includes relevant activities to build rapport, practise active listening techniques and identify good communication skills.

By the end of the module learners will be able to:

  • Understand the importance of confident communication and building rapport
  • Identify the essential aspects of good communication, including its contribution to effective teamwork
  • Understand the importance of adapting communication skills to different audiences
  • Learn key active listening skills
  • Communicate with confidence

Your adult learners can also get a free objective assessment of their skills which includes communication, by accessing CareerEar skills assessments.  This aims to help them understand how well they have developed their skills to support them succeeding in today's workplace.

Virtual training session:

LifeSkills has partnered with education charity The Talent Foundry to deliver virtual training sessions that can be watched at home. The video below provides an interactive virtual delivery of the confidence with communication skills  module. These are also available here for you to share directly with the adult learners you are supporting.

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Becoming confident with your communication skills


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