This lesson is designed to help young people identify positive workplace behaviours and understand how they can practise these in everyday life to always present a good impression at work. The lesson explores the importance of appropriate communication and body language and responding assertively to different workplace situations.

Lesson learning outcomes

By the end of this lesson students will be able to:

• Understand the importance of behaving in the right way at work and illustrate rules which can help make the right impression
• Identify the impact of body language and how this can help make a good impression
• Describe assertiveness and demonstrate ways to respond assertively to different situations

Want some more insight into this lesson’s activities? Read on to explore the different ways it can support your teaching.

How can you use this lesson to help your students identify and demonstrate these skills?

The activities in this lesson encourage students to develop their understanding of behaviours that are crucial to thriving in the workplace, and how they can improve through practise using likely future workplace scenarios. Students get the opportunity to explore the role of body language in the workplace and how this can help them communicate in interview scenarios, and how to deal with challenging situations in an appropriately assertive manner.

Want information on more content that can support you? Check out links to further resources below.

There are other tools and resources that you may want to explore after completing this lesson. These include the ‘Workplace challenge’ interactive tool where students practise handling difficult work situations they may encounter. Why not build personal skills through lessons such as ‘Listening and presenting (communication)’ lesson and ‘Staying positive (resilience)’ lesson? Refer to our Content guide to find out how LifeSkills resources can be used in PSHE, English lessons and much more.