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We are committed to protecting the information we hold about you. This privacy notice describes how, when and why we, at Lifeskills (part of Barclays Bank UK PLC), may use your information, as well as your rights relating to that information.
This privacy notice also explains how others will use your personal information (referred to as ‘personal data’ in this privacy notice). Please see section 6 ‘Who we will share your information with’ for more information on this.
Information we hold about you will come from you directly when you use, register and access our content. That information will include the following:
We must have a legal basis (lawful reason) to process your personal data. In most cases, the legal basis will be one of the following:
The table below sets out what we use your personal data for and our legal basis for doing so. Where our legal basis is a legitimate interest (that is, where our interests do not outweigh our users’ interests), those interests are also set out in the table.
We do not request sensitive personal data (such as political opinions, health information, membership of trade unions, criminal convictions) from you. However, if you choose to provide it, we will ensure that it is secure and that your data is processed in accordance with all relevant data protection legislation.
We will send you messages by post, email and other digital methods about LifeSkills.
These messages may be:
We will keep your information confidential but will share it with third parties (who also have to keep it secure and confidential). This will include, for example, the third-party agents we use to send you email communications and welcome packs and our website providers who host all of the data you provide.
We will keep your personal data for as long as you continue accessing barclayslifeskills.com
If you do not log into your account for a period of 12 months we will notify you that, unless you log in within the next three months, your account and personal data will be deleted.
We will only keep information that allows us to:
You have certain rights relating to your personal data. These include the right to:
Your ability to exercise these rights will depend on a number of factors, and in some instances we will not be able to agree to your request (for example, if we have a legitimate reason for not doing so or the right doesn’t apply to the particular information we hold about you). If you would like more information on your rights, or want to exercise them, you can do so by contacting us by going to barclays.co.uk/important-information/control-your-data.
If any of your personal data changes or is incorrect, please contact us.
If you have any questions about our privacy notice, go to barclays.co.uk/control-your-data. If you would like more
information on your rights, or want to exercise them, please contact us through online banking or go to www.barclays.co.uk/important-information/control-your-data . You can contact our Data Protection Officer by writing to:
The Data Protection Officer, Barclays Bank UK PLC, Leicester, LE87 2BB.
Or you can send an email to DPO@Barclays.com.
Barclays Bank UK PLC is the ‘data controller’ for your personal data. This means they are responsible for deciding how we can use your personal data.
We are committed to working with you to settle any complaint or concern about privacy. If you are not happy with how we have dealt with your complaint or concern, you can complain to the data protection authority of the United Kingdom using their website at https://ico.org.uk.
You can ask us for a copy of this privacy notice using the contact details set out above. We may change or update this privacy notice from time to time.
If changes to this privacy notice will have a major effect on what we do with your personal data or on you personally, we will give you enough notice to allow you to exercise your rights (for example, to object to the processing).
Barclays Bank UK PLC, authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services registration number 759676).
Registered in England, registration number 9740322 Registered office: 1 Churchill Place, London E14 5HP.